Effective Date: March 1, 2025

SPlan Caribbean values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website www.splan-caribbean.com. By using our Site, you agree to the terms of this Privacy Policy.

  1. Information We Collect

We may collect both personal and non-personal information when you interact with our Site.

Personal Information:

  • Name
  • Email Address
  • Phone Number
  • Mailing Address
  • Billing Information (if applicable)
  • Any other information you voluntarily provide through contact forms, registrations, or communications.

Non-Personal Information:

  • IP Address
  • Browser Type and Version
  • Operating System
  • Device Information (e.g., mobile device, tablet, desktop)
  • Pages Visited and Referring Websites
  • Time and Date of Visits
  • Usage data (e.g., clicks, scrolls, and time spent on specific pages)
  1. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and manage our services: Including processing orders, responding to inquiries, and providing customer support.
  • To improve and personalize your experience: Enhancing the functionality of our Site, offering personalized content, and making our services more relevant to you.
  • To communicate with you: Sending you updates, marketing communications, promotions, or customer support messages (with your consent where required).
  • To ensure security: Monitoring and maintaining the security of our Site.
  • To comply with legal obligations: Adhering to legal, regulatory, and contractual obligations.
  1. How We Share Your Information

We do not sell your personal information. However, we may share your information in the following situations:

  • With service providers: We may share your information with third-party vendors who assist us with website hosting, payment processing, customer support, email services, and analytics.
  • For legal reasons: We may disclose your information if required by law, court order, or to comply with a legal process, or in response to a lawful request by public authorities, including for national security or law enforcement purposes.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
  1. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to collect data about your use of our Site, such as:

  • To improve website performance
  • To analyze how you interact with our Site
  • To personalize your experience

You can set your browser to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect the functionality of the Site.

  1. Data Security

We take reasonable security measures to protect your personal information, but please be aware that no data transmission over the internet or method of electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

  1. Your Rights and Choices

As a U.S.-based user, you have the following rights regarding your personal information:

  • Access and Correction: You can request access to or correction of your personal information.
  • Deletion: You may request the deletion of your personal information (subject to certain exceptions).
  • Opt-Out of Communications: You can opt-out of receiving promotional emails and communications by following the instructions in the emails or by contacting us directly.

To exercise these rights, please contact us at [Insert Contact Email Address]. We will respond to your request in accordance with applicable laws.

  1. Third-Party Links

Our Site may contain links to other websites. These third-party websites have their own privacy practices and are not under our control. We encourage you to review the privacy policies of these websites before providing them with any personal information.

  1. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.

  1. California Privacy Rights

If you are a resident of California, you have certain rights under the California Consumer Privacy Act (CCPA) including:

  • The right to request: Information about the categories of personal data we collect, the purposes for which we use it, and the third parties with whom we share it.
  • The right to delete: Personal information that we have collected (with certain exceptions).
  • The right to opt-out: The right to opt-out of the sale of your personal data (though we do not sell your data).

To exercise your rights under the CCPA, please contact us at SPlancaribbean@gmail.com.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by posting the new Privacy Policy on our Site and updating the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

  1. Contact Us

If you have any questions about this Privacy Policy, our practices, or your personal data, please contact us at:

SPlan Caribbean
SPlancaribbean@gmail.com
+1(787)674-3900
70 Calle San Martin, Guaynabo, PR 00966